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-rw-r--r--.venv/lib/python3.12/site-packages/litellm/integrations/pagerduty/pagerduty.py305
1 files changed, 305 insertions, 0 deletions
diff --git a/.venv/lib/python3.12/site-packages/litellm/integrations/pagerduty/pagerduty.py b/.venv/lib/python3.12/site-packages/litellm/integrations/pagerduty/pagerduty.py
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+++ b/.venv/lib/python3.12/site-packages/litellm/integrations/pagerduty/pagerduty.py
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+"""
+PagerDuty Alerting Integration
+
+Handles two types of alerts:
+- High LLM API Failure Rate. Configure X fails in Y seconds to trigger an alert.
+- High Number of Hanging LLM Requests. Configure X hangs in Y seconds to trigger an alert.
+"""
+
+import asyncio
+import os
+from datetime import datetime, timedelta, timezone
+from typing import List, Literal, Optional, Union
+
+from litellm._logging import verbose_logger
+from litellm.caching import DualCache
+from litellm.integrations.SlackAlerting.slack_alerting import SlackAlerting
+from litellm.llms.custom_httpx.http_handler import (
+    AsyncHTTPHandler,
+    get_async_httpx_client,
+    httpxSpecialProvider,
+)
+from litellm.proxy._types import UserAPIKeyAuth
+from litellm.types.integrations.pagerduty import (
+    AlertingConfig,
+    PagerDutyInternalEvent,
+    PagerDutyPayload,
+    PagerDutyRequestBody,
+)
+from litellm.types.utils import (
+    StandardLoggingPayload,
+    StandardLoggingPayloadErrorInformation,
+)
+
+PAGERDUTY_DEFAULT_FAILURE_THRESHOLD = 60
+PAGERDUTY_DEFAULT_FAILURE_THRESHOLD_WINDOW_SECONDS = 60
+PAGERDUTY_DEFAULT_HANGING_THRESHOLD_SECONDS = 60
+PAGERDUTY_DEFAULT_HANGING_THRESHOLD_WINDOW_SECONDS = 600
+
+
+class PagerDutyAlerting(SlackAlerting):
+    """
+    Tracks failed requests and hanging requests separately.
+    If threshold is crossed for either type, triggers a PagerDuty alert.
+    """
+
+    def __init__(
+        self, alerting_args: Optional[Union[AlertingConfig, dict]] = None, **kwargs
+    ):
+        from litellm.proxy.proxy_server import CommonProxyErrors, premium_user
+
+        super().__init__()
+        _api_key = os.getenv("PAGERDUTY_API_KEY")
+        if not _api_key:
+            raise ValueError("PAGERDUTY_API_KEY is not set")
+
+        self.api_key: str = _api_key
+        alerting_args = alerting_args or {}
+        self.alerting_args: AlertingConfig = AlertingConfig(
+            failure_threshold=alerting_args.get(
+                "failure_threshold", PAGERDUTY_DEFAULT_FAILURE_THRESHOLD
+            ),
+            failure_threshold_window_seconds=alerting_args.get(
+                "failure_threshold_window_seconds",
+                PAGERDUTY_DEFAULT_FAILURE_THRESHOLD_WINDOW_SECONDS,
+            ),
+            hanging_threshold_seconds=alerting_args.get(
+                "hanging_threshold_seconds", PAGERDUTY_DEFAULT_HANGING_THRESHOLD_SECONDS
+            ),
+            hanging_threshold_window_seconds=alerting_args.get(
+                "hanging_threshold_window_seconds",
+                PAGERDUTY_DEFAULT_HANGING_THRESHOLD_WINDOW_SECONDS,
+            ),
+        )
+
+        # Separate storage for failures vs. hangs
+        self._failure_events: List[PagerDutyInternalEvent] = []
+        self._hanging_events: List[PagerDutyInternalEvent] = []
+
+        # premium user check
+        if premium_user is not True:
+            raise ValueError(
+                f"PagerDutyAlerting is only available for LiteLLM Enterprise users. {CommonProxyErrors.not_premium_user.value}"
+            )
+
+    # ------------------ MAIN LOGIC ------------------ #
+
+    async def async_log_failure_event(self, kwargs, response_obj, start_time, end_time):
+        """
+        Record a failure event. Only send an alert to PagerDuty if the
+        configured *failure* threshold is exceeded in the specified window.
+        """
+        now = datetime.now(timezone.utc)
+        standard_logging_payload: Optional[StandardLoggingPayload] = kwargs.get(
+            "standard_logging_object"
+        )
+        if not standard_logging_payload:
+            raise ValueError(
+                "standard_logging_object is required for PagerDutyAlerting"
+            )
+
+        # Extract error details
+        error_info: Optional[StandardLoggingPayloadErrorInformation] = (
+            standard_logging_payload.get("error_information") or {}
+        )
+        _meta = standard_logging_payload.get("metadata") or {}
+
+        self._failure_events.append(
+            PagerDutyInternalEvent(
+                failure_event_type="failed_response",
+                timestamp=now,
+                error_class=error_info.get("error_class"),
+                error_code=error_info.get("error_code"),
+                error_llm_provider=error_info.get("llm_provider"),
+                user_api_key_hash=_meta.get("user_api_key_hash"),
+                user_api_key_alias=_meta.get("user_api_key_alias"),
+                user_api_key_org_id=_meta.get("user_api_key_org_id"),
+                user_api_key_team_id=_meta.get("user_api_key_team_id"),
+                user_api_key_user_id=_meta.get("user_api_key_user_id"),
+                user_api_key_team_alias=_meta.get("user_api_key_team_alias"),
+                user_api_key_end_user_id=_meta.get("user_api_key_end_user_id"),
+                user_api_key_user_email=_meta.get("user_api_key_user_email"),
+            )
+        )
+
+        # Prune + Possibly alert
+        window_seconds = self.alerting_args.get("failure_threshold_window_seconds", 60)
+        threshold = self.alerting_args.get("failure_threshold", 1)
+
+        # If threshold is crossed, send PD alert for failures
+        await self._send_alert_if_thresholds_crossed(
+            events=self._failure_events,
+            window_seconds=window_seconds,
+            threshold=threshold,
+            alert_prefix="High LLM API Failure Rate",
+        )
+
+    async def async_pre_call_hook(
+        self,
+        user_api_key_dict: UserAPIKeyAuth,
+        cache: DualCache,
+        data: dict,
+        call_type: Literal[
+            "completion",
+            "text_completion",
+            "embeddings",
+            "image_generation",
+            "moderation",
+            "audio_transcription",
+            "pass_through_endpoint",
+            "rerank",
+        ],
+    ) -> Optional[Union[Exception, str, dict]]:
+        """
+        Example of detecting hanging requests by waiting a given threshold.
+        If the request didn't finish by then, we treat it as 'hanging'.
+        """
+        verbose_logger.info("Inside Proxy Logging Pre-call hook!")
+        asyncio.create_task(
+            self.hanging_response_handler(
+                request_data=data, user_api_key_dict=user_api_key_dict
+            )
+        )
+        return None
+
+    async def hanging_response_handler(
+        self, request_data: Optional[dict], user_api_key_dict: UserAPIKeyAuth
+    ):
+        """
+        Checks if request completed by the time 'hanging_threshold_seconds' elapses.
+        If not, we classify it as a hanging request.
+        """
+        verbose_logger.debug(
+            f"Inside Hanging Response Handler!..sleeping for {self.alerting_args.get('hanging_threshold_seconds', PAGERDUTY_DEFAULT_HANGING_THRESHOLD_SECONDS)} seconds"
+        )
+        await asyncio.sleep(
+            self.alerting_args.get(
+                "hanging_threshold_seconds", PAGERDUTY_DEFAULT_HANGING_THRESHOLD_SECONDS
+            )
+        )
+
+        if await self._request_is_completed(request_data=request_data):
+            return  # It's not hanging if completed
+
+        # Otherwise, record it as hanging
+        self._hanging_events.append(
+            PagerDutyInternalEvent(
+                failure_event_type="hanging_response",
+                timestamp=datetime.now(timezone.utc),
+                error_class="HangingRequest",
+                error_code="HangingRequest",
+                error_llm_provider="HangingRequest",
+                user_api_key_hash=user_api_key_dict.api_key,
+                user_api_key_alias=user_api_key_dict.key_alias,
+                user_api_key_org_id=user_api_key_dict.org_id,
+                user_api_key_team_id=user_api_key_dict.team_id,
+                user_api_key_user_id=user_api_key_dict.user_id,
+                user_api_key_team_alias=user_api_key_dict.team_alias,
+                user_api_key_end_user_id=user_api_key_dict.end_user_id,
+                user_api_key_user_email=user_api_key_dict.user_email,
+            )
+        )
+
+        # Prune + Possibly alert
+        window_seconds = self.alerting_args.get(
+            "hanging_threshold_window_seconds",
+            PAGERDUTY_DEFAULT_HANGING_THRESHOLD_WINDOW_SECONDS,
+        )
+        threshold: int = self.alerting_args.get(
+            "hanging_threshold_fails", PAGERDUTY_DEFAULT_HANGING_THRESHOLD_SECONDS
+        )
+
+        # If threshold is crossed, send PD alert for hangs
+        await self._send_alert_if_thresholds_crossed(
+            events=self._hanging_events,
+            window_seconds=window_seconds,
+            threshold=threshold,
+            alert_prefix="High Number of Hanging LLM Requests",
+        )
+
+    # ------------------ HELPERS ------------------ #
+
+    async def _send_alert_if_thresholds_crossed(
+        self,
+        events: List[PagerDutyInternalEvent],
+        window_seconds: int,
+        threshold: int,
+        alert_prefix: str,
+    ):
+        """
+        1. Prune old events
+        2. If threshold is reached, build alert, send to PagerDuty
+        3. Clear those events
+        """
+        cutoff = datetime.now(timezone.utc) - timedelta(seconds=window_seconds)
+        pruned = [e for e in events if e.get("timestamp", datetime.min) > cutoff]
+
+        # Update the reference list
+        events.clear()
+        events.extend(pruned)
+
+        # Check threshold
+        verbose_logger.debug(
+            f"Have {len(events)} events in the last {window_seconds} seconds. Threshold is {threshold}"
+        )
+        if len(events) >= threshold:
+            # Build short summary of last N events
+            error_summaries = self._build_error_summaries(events, max_errors=5)
+            alert_message = (
+                f"{alert_prefix}: {len(events)} in the last {window_seconds} seconds."
+            )
+            custom_details = {"recent_errors": error_summaries}
+
+            await self.send_alert_to_pagerduty(
+                alert_message=alert_message,
+                custom_details=custom_details,
+            )
+
+            # Clear them after sending an alert, so we don't spam
+            events.clear()
+
+    def _build_error_summaries(
+        self, events: List[PagerDutyInternalEvent], max_errors: int = 5
+    ) -> List[PagerDutyInternalEvent]:
+        """
+        Build short text summaries for the last `max_errors`.
+        Example: "ValueError (code: 500, provider: openai)"
+        """
+        recent = events[-max_errors:]
+        summaries = []
+        for fe in recent:
+            # If any of these is None, show "N/A" to avoid messing up the summary string
+            fe.pop("timestamp")
+            summaries.append(fe)
+        return summaries
+
+    async def send_alert_to_pagerduty(self, alert_message: str, custom_details: dict):
+        """
+        Send [critical] Alert to PagerDuty
+
+        https://developer.pagerduty.com/api-reference/YXBpOjI3NDgyNjU-pager-duty-v2-events-api
+        """
+        try:
+            verbose_logger.debug(f"Sending alert to PagerDuty: {alert_message}")
+            async_client: AsyncHTTPHandler = get_async_httpx_client(
+                llm_provider=httpxSpecialProvider.LoggingCallback
+            )
+            payload: PagerDutyRequestBody = PagerDutyRequestBody(
+                payload=PagerDutyPayload(
+                    summary=alert_message,
+                    severity="critical",
+                    source="LiteLLM Alert",
+                    component="LiteLLM",
+                    custom_details=custom_details,
+                ),
+                routing_key=self.api_key,
+                event_action="trigger",
+            )
+
+            return await async_client.post(
+                url="https://events.pagerduty.com/v2/enqueue",
+                json=dict(payload),
+                headers={"Content-Type": "application/json"},
+            )
+        except Exception as e:
+            verbose_logger.exception(f"Error sending alert to PagerDuty: {e}")