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-rw-r--r-- | issues/quality-control/big-file-upload-fails.gmi | 36 |
1 files changed, 36 insertions, 0 deletions
diff --git a/issues/quality-control/big-file-upload-fails.gmi b/issues/quality-control/big-file-upload-fails.gmi new file mode 100644 index 0000000..6738c99 --- /dev/null +++ b/issues/quality-control/big-file-upload-fails.gmi @@ -0,0 +1,36 @@ +# Big File Upload Fails + +## Tags + +* assigned: fredm +* priority: high +* type: bug +* status: open, started +* keywords: qc, quality control + +## Description + +Trying to upload big files (>= 500MB) fails quietly, dropping the user back to the home page. + +### Troubleshooting + +This issue is reproducible on https://bioart.io/ but not locally. + +There is an error in the Apache2 logs of the form: + +``` +Broken pipe: [client 41.90.70.47:1460] AH01084: pass request body failed to 127.0.0.1:5050 (127.0.0.1), referer: https://bioart.io/ +``` + +It seems like the issue is the Apache2 configurations. + +I tried adding the following to the VirtualHost definition, to no avail + +``` +Timeout 900 +ProxyTimeout 900 +KeepAliveTimeout 900 +LimitRequestBody 53687091200 +``` + +but it does not seem to change matters. |