# Unresponsive Virtuoso in CD * assigned: bonfacem * tags: critical ## Description In CD, when you navigate to a datasets page, say: => https://cd.genenetwork.org/datasets/BXDPublish /datasets/BXDPublish you get the following stack trace: ``` GeneNetwork 2.11-rc2 https://cd.genenetwork.org/datasets/BXDPublish (11:31AM UTC Apr 02, 2024) Traceback (most recent call last): File "/gnu/store/jl6x90wdbwbs7c7zxnyz2kfd0qx8bf5h-profile/lib/python3.10/site-packages/flask/app.py", line 1523, in full_dispatch_request rv = self.dispatch_request() File "/gnu/store/jl6x90wdbwbs7c7zxnyz2kfd0qx8bf5h-profile/lib/python3.10/site-packages/flask/app.py", line 1509, in dispatch_request return self.ensure_sync(self.view_functions[rule.endpoint])(**req.view_args) File "/genenetwork2/gn2/wqflask/views.py", line 1176, in get_dataset return render_template( File "/gnu/store/jl6x90wdbwbs7c7zxnyz2kfd0qx8bf5h-profile/lib/python3.10/site-packages/flask/templating.py", line 148, in render_template return _render( File "/gnu/store/jl6x90wdbwbs7c7zxnyz2kfd0qx8bf5h-profile/lib/python3.10/site-packages/flask/templating.py", line 128, in _render rv = template.render(context) File "/gnu/store/jl6x90wdbwbs7c7zxnyz2kfd0qx8bf5h-profile/lib/python3.10/site-packages/jinja2/environment.py", line 1291, in render self.environment.handle_exception() File "/gnu/store/jl6x90wdbwbs7c7zxnyz2kfd0qx8bf5h-profile/lib/python3.10/site-packages/jinja2/environment.py", line 926, in handle_exception raise rewrite_traceback_stack(source=source) File "/genenetwork2/gn2/wqflask/templates/dataset.html", line 1, in top-level template code {% extends "base.html" %} File "/genenetwork2/gn2/wqflask/templates/base.html", line 200, in top-level template code {% block content %} File "/genenetwork2/gn2/wqflask/templates/dataset.html", line 91, in block 'content' History File "/gnu/store/jl6x90wdbwbs7c7zxnyz2kfd0qx8bf5h-profile/lib/python3.10/site-packages/jinja2/environment.py", line 475, in getattr return getattr(obj, attribute) jinja2.exceptions.UndefinedError: 'dict object' has no attribute 'id' ``` Doing a CURL on the CD RDF endpoint yields: ``` ╭─munyoki@saitama ~ ╰─➤ curl https://cd.genenetwork.org/api3/metadata/datasets/BXDPublish {} ``` ## Resolution At one point, CD was restarted and the password was not set. To remedy this: ``` SQL> set password "dba" "XXXXXXXXXX"; SQL> UPDATE ws.ws.sys_dav_user SET u_account_disabled=1 WHERE u_name='dav'; SQL> CHECKPOINT; ``` Refer to the following for more details: => /topics/systems/virtuoso Configuring Virtuoso * closed